Voids & Allocations Officers

Location
Bradley Stoke, City of Bristol
Salary
up to £21,500 pa
Posted
15 Mar 2017
Expires
27 Mar 2017
Contract Type
Permanent
Hours
Full Time

Stonewater is one of the UK’s most significant social housing providers, with 30,000 homes under management and £1.6 billion in assets. We also have a significant development programme to help address the rising demand for housing.  Our vision is for everyone to have the opportunity to have a place they can call home.

Voids & Allocations Officers

up to £21,500 pa

37.5 hrs pw

3 x permanent roles

1 x 12 month contract

Bradley Stoke, Bristol

Stonewater are seeking self-motivated and pro-active people to join our specialist team in Bristol. You should be committed to delivering excellent customer service and to exceeding performance targets when it comes to allocating Stonewater’s properties.

You will play an active role in helping to deliver our allocations service.  You will be responsible for 

coordinating the advertising and allocation of the Stonewater portfolio of properties; providing housing options support and advice to applicants, whilst ensuring compliance with Stonewater policies, procedures and relevant legislation.  You will work effectively with colleagues across all departments, and liaise with local authorities and other stakeholders.

A good team player, you should have a can-do attitude and the ability to provide first class support and advice to our customers.  You should be IT literate in business applications, have good organisational and administrative skills and the ability to multi-task and manage workloads to meet deadlines.  You should be educated to GCSE standard or equivalent and ideally have experience of working in a housing or allocations environment.

Your efforts will play a key role in helping us to deliver excellence, when it comes to providing customer service for individuals seeking housing with Stonewater.  

This is your chance to make a real difference, with one of the leading social housing providers in the UK.

For the right person, we can offer:

  • 26 days’ annual leave (plus an entitlement for bank holidays)
  • Comprehensive training and development opportunities
  • Staff helpline offering independent, confidential information, counselling and support
  • Holiday trading, childcare vouchers and cycle to work scheme

For more details and to download an application form, please click apply.

Closing date: 27 March 2017

(Vacancy may close early if sufficient applications are received)

Stonewater is a Charitable Industrial and Provident Society No.20558R. We are committed to equality for all and welcome applications from all sectors of the community.